Refund policy

Any consumer having ordered on the present site (www.izicop.com) has the right to retract without giving any reason within fourteen (14) days from the effective delivery date of the product.

To exercise his right of withdrawal, the customer must notify his desire to withdraw to the address contact@izicop.com specifying his name, first name and order number.

The products must be returned in the same condition as when they were delivered, i.e. in new condition. The right of withdrawal cannot be exercised if the product is not new or damaged.

The amount of the returned product will be reimbursed to the customer within fourteen (14) days from the receipt of the product by the same means of payment used when the order was placed.

The return costs remain at the customer's expense.